Tolk Terms of Use

What these terms are, and who provides Tolk

Tolk is provided by YILDIZ PARLAMASI GLOBAL DANIŞMANLIK ANONİM ŞİRKETİ ("we" below, publishing as Starmoon Apps). Contact: support@starmoonglobal.app.

These terms cover Tolk for iOS (including its keyboard and share extension), Tolk for Mac, the Tolk service we run (section 2), and the website starmoonglobal.app. By installing or using any of them you accept these terms and our privacy policy; if you do not accept them, please do not use Tolk.

Tolk obtained from the App Store is also subject to Apple's standard licence agreement; where the two differ, these terms prevail.

The Tolk service: a main engine and a backup engine

Tolk hands what you say and the text you translate to AI models. The models come from two international AI service providers; the app calls them the "main engine" and the "backup engine". A request goes to one of the two; if that one cannot complete it, Tolk automatically redoes it with the other.

• Using the Tolk service requires signing in to a Tolk account (see Accounts); no keys to enter, nothing to set up. Your requests pass through a relay we run on Cloudflare, which forwards them to the AI provider under our own account and returns the answer unchanged. The relay does not read, store or log your content (details in the privacy policy).
• Free trial: every account gets 8,000 characters within 7 days of signing up, whichever ends first, shared by all its devices. The trial is given once per person: signing up again with the same e-mail address, Apple ID or Google account after deleting an account continues the earlier trial. Characters are counted as the models produce them for you, both what you send out and what you read in, and come to about the same number in every language; read-aloud counts the characters sent to be spoken; back-translation checks are not counted.
• When the trial is used up, the Tolk service stops. When paid plans arrive we will update these terms and explain in the app how to continue.
• The free allowance has a total budget; when it is spent, free use pauses until the next month. We may change the trial's days and characters; a change applies only to accounts created afterwards. We may also add characters to an account, for example as compensation.

Age and eligibility

You must be at least 18 years old to use Tolk. Tolk is not directed at minors, and the AI services it uses require their end users to be 18 or older. If you use Tolk on behalf of a company or organisation, you confirm that you are entitled to bind it to these terms.

Acceptable use: what you may not do

Whatever you put through Tolk must comply with the law where you are and with the use policies of our AI service providers. The requirements of those policies are written into the lists below and are updated as the providers update them.

Never

• Any sexual content involving minors, in any form and for any purpose.
• Instructions for making weapons, explosives, drugs or other dangerous goods, or other content that could lead to physical harm.
• Facilitating illegal activity: fraud, money laundering, breaking into accounts or devices, trading in prohibited goods, evading legal responsibility.
• Harassment, threats, extortion, incitement to violence, or hateful content aimed at a person or a group.
• Violating others' privacy, likeness, copyright or other rights; impersonating a person or an organisation; using AI-generated content to deceive people into believing it came from a person or an organisation.

Not for these uses

• Medical records and other personal health information: do not put health data that the law specially protects through Tolk.
• Legal documents, medical, safety or financial matters that demand professional accuracy: Tolk can help you understand and draft, but do not rely on it alone; have a qualified person check the result.

About the Tolk service itself

• Do not circumvent or try to circumvent the trial allowance (including by creating several accounts to get more trials), forge sign-in credentials, send requests in bulk or by automation, or extract our service credentials or account details.
• The Tolk service may be used only through the Tolk apps: not wired into other programs as a general-purpose interface; your account may not be passed on to or shared with others.
• Do not decompile or reverse-engineer Tolk's software except where the law expressly allows it.

If you break any of these rules we may suspend the account without notice (all its devices then stop using the Tolk service); when an AI provider requires it, we must. Where the law is broken, we cooperate with the authorities as the law requires.

Translations are generated by AI

Tolk's dictation, translations and read-aloud are produced by AI models and may omit, mistranslate or shift the tone. Tolk's back-translation check exists for exactly this: before you send, glance at whether the meaning survived. For anything that matters, have a person check it.

We may change the models or providers we use, or the order of the two engines, without notice; the privacy policy's description of how content is handled is updated accordingly.

Where the Tolk service is available

The Tolk service is offered only in the countries and territories where our AI service providers offer their services. The relay judges this by where your connection comes from: outside that area it refuses the request, and the app says the Tolk service is not yet offered where you are.

Accounts

• You can sign in with Apple, Google or an e-mail code; the first sign-in creates the account. One e-mail address belongs to one account, and all the devices of an account share its trial and allowance.
• Keep your sign-in methods to yourself and do not share your account; you are responsible for what happens under it.
• You can delete your account at any time in the app under Settings › Account. The account is then deleted, every device is signed out, any remaining trial and characters lapse, and this cannot be undone; which data we keep and delete is in the privacy policy.
• We may suspend an account if you break these terms or an AI provider requires it.

Software, content and rights

• We grant you a personal, non-exclusive, non-transferable licence to use Tolk as these terms allow. Tolk's software, name, icon and website belong to us.
• What you say, the text you enter and the translations you receive are yours; we claim no rights in them. Rights in AI-generated content are also subject to the AI providers' respective terms.

Disclaimers and limitation of liability

• Tolk is provided "as is". The Tolk service depends on Cloudflare and on the AI providers, and stops when they do; we do not promise that it is always available or that translations are accurate.
• To the fullest extent the law allows, we are not liable for any loss arising from using or being unable to use Tolk, or from an inaccurate translation; our total liability to you is limited to what you paid us for Tolk in the preceding 12 months.
• Nothing in this section removes rights you have as a consumer that cannot be excluded by agreement.

Ending use

You can delete your account in the app, or delete Tolk, at any time. We may suspend your account if you break these terms, and may discontinue the Tolk service or a feature after giving notice.

Changes to these terms

We update these terms from time to time; the date of the last update is at the top. We announce significant changes in the app or on the website; continuing to use Tolk after a change means you accept the new terms.

Governing law and disputes

These terms are governed by the law of the Republic of Türkiye, and disputes are heard by the courts of Istanbul. Mandatory consumer-protection law of the country or region where you live is not excluded by this.

Contact

Questions about these terms, or a report of misuse: write to support@starmoonglobal.app.